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Terms and condtions

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1. Product Care

All products should be washed thoroughly before first use to ensure hygiene and optimal performance. Please follow the care instructions provided with each item to maintain quality and durability.

2. Return and Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item within 7 days of delivery for a full refund or exchange, provided the item is in its original condition, unused, and in the original packaging.

  • Refund Process: Refunds will be issued to the original payment method within 7 business days of receiving the returned item.

  • Conditions for Return: Items must be unused, with all tags, labels, and packaging intact. Any items that have been used or washed are not eligible for returns.

  • Return Shipping: Customers are responsible for the cost of return shipping unless the product arrived damaged or incorrect.

3. Damaged or Defective Items

If your product arrives damaged or defective, please contact our customer service team within 48 hours of receiving the item. We will arrange for a replacement or issue a full refund after the product has been returned and inspected.

4. Exchanges

We offer exchanges within 7 days of delivery if the item is returned in its original condition. Please contact our customer support to facilitate the process.

5. Shipping

All orders are processed within 1-3 business days, and shipping times may vary depending on your location. We provide tracking information for all shipments to ensure your order reaches you safely.

6. Contact Information

If you have any questions or need assistance with a return, refund, or exchange, please contact us at:

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